The Disclaimer page allows Greenway Patient Portal Admin-role users to create the legal disclaimer and terms of service patients must accept when first logging into the portal. This disclaimer is displayed alongside Greenway Health's Terms of Service and Privacy policy. If you make changes, check Users must acknowledge changes made to the disclaimer at login to have the system display the message again the next time a user logs in. Changes take immediate effect after you Save.


  • First-time users will always see the disclaimer.
  • We recommend you consult legal counsel when crafting this message.
  • The max character limit is set to 25,000 characters.

How to Get Here

Select Disclaimer from the Settings widget on the Admin Dashboard, or from the Settings panel.

The Settings widget and Settings panel will only display the functionality that applies to your products (either Portal, Messaging, or both).