Patient Portal


Greenway Patient Portal is Greenway Health's patient engagement portal solution. This portal has been developed to work directly with Greenway Prime Suite and Greenway Intergy, allowing users to communicate electronically with the practice, as well as view, download, and transmit (VDT) information about their medical care. You can find the Greenway Patient Portal at

The following topic areas are of interest to Greenway Patient Portal practices.


  • Easy-to-navigate, attractive, and responsive interface that works well on desktop and mobile browsers.
  • Built-in design tools to make sure your portal looks its best.
  • Secure messaging between patients and care providers.
  • Configurable appointment request rules, allowing patients to request appointments and view upcoming appointments.
  • Secure, online bill pay through our partner, TSYS, or through a third party solution.
  • Web Content Accessibility Guidelines (WCAG) 2.0 Level A compliance for viewing, downloading, and transmission of medical data.

MIPS PI and Medicaid PI

Access to the Greenway Patient Portal can help satisfy criteria for the following measures. These measures are used for the Promoting Interoperability category in either the Merit-based Incentive Payment System (MIPS PI) or the Medicaid system (Medicaid PI). They are available in Intergy Practice Analytics (IPA) or in Prime Suite Reporting (PSR).

Links to the detailed measure help for these measures are included below.

PSR divides some of these measures into smaller sub-measures. Where applicable, links to each sub-measure are included. Intergy Practice Analytics does not divide measures into sub-measures. One detailed measure help link for Intergy Practice Analytics includes any sub-measures.

Training Courses

See MyGreenway for additional training information on Greenway Patient Portal.